Gentle Giant = Angry Collectors
the following was sent out to members of the Gentle Giant Collector's Club members 3 days ago ....
This is the type of thing that makes me rethink if i really want to be collecting from a company like this who does this type of thing to their Loyal consumers.
This is not the first time that this has happened and probably will not be the last. For those who attended C3, you were able to see first hand how their system works .... Limit the availabilty so that it is impossible to get the item to only have it being sold 10 yards away at another dealers table for 5 times the price.
Like many others, i lined up this morning at 9am to order my bust. i had the item in my cart, went through all of the check out procedures only to be met with a page that told me that between the time i placed the item in my cart and the time that my card was to be charged, the item had sold out. this all happened within a minute.
I have more complaining to do but it will have to wait until later. Anyone else try to get this bust today or have any observations on the way Gentle Giant treats their customers?
the following was sent out to members of the Gentle Giant Collector's Club members 3 days ago ....
BLACKHOLE STORMTROOPER MINI BUST
The US release has finally arrived, we have our stock of Blackhole Stormtrooper mini busts and are finally ready to go.
The Blackhole Stormtrooper mini bust will go on sale Friday June 9, 2006 at
9:00am pacific.
You can click on the link now to check out the pictures of the piece. Don't bother trying to add to your cart now (You will get an out of stock message) as available quantity will not be added until 9am o! n Friday.
Blackhole Stormtrooper mini bust
http://www.gentlegiantltd.com/catalog/?code=f773926064d7d641e3fbca09868e5afc
*PLEASE NOTE*
The following measures are in effect in an effort to make these items widely available as possible:
Previous online releases have been met with non-Collector's Club traffic attempting to order items and the resulting crashing of our online store. In an effort to curb this, we are sending this email with the link to the product page all at once. Limit one per person, per order. Only one order will be accepted per Collector's Club member per day. Any attempts to place multiple orders with the same email address, shipping address, or credit card number will be
canceled without notification.
Due to our contractual requirements, we can only directly ship Star Wars produc! t to the U.S., Canada and Puerto Rico.
Available @ 9:00 am on GG Price $55
Sold Out @ 9:01 am on GG
Available @ 9:01 am on ebay Price $500
Sold Out @ 9:01 am on GG
Available @ 9:01 am on ebay Price $500
This is the type of thing that makes me rethink if i really want to be collecting from a company like this who does this type of thing to their Loyal consumers.
This is not the first time that this has happened and probably will not be the last. For those who attended C3, you were able to see first hand how their system works .... Limit the availabilty so that it is impossible to get the item to only have it being sold 10 yards away at another dealers table for 5 times the price.
Like many others, i lined up this morning at 9am to order my bust. i had the item in my cart, went through all of the check out procedures only to be met with a page that told me that between the time i placed the item in my cart and the time that my card was to be charged, the item had sold out. this all happened within a minute.
I have more complaining to do but it will have to wait until later. Anyone else try to get this bust today or have any observations on the way Gentle Giant treats their customers?