I found this in the frequently asked question section of www.starwarscelebration.com. Amazing to think these questions were asked so frequently. It was a crying shame to think you needed to waste half a day in line just to find out they closed the store early before you can get in. They also made it "impossible" to get an email address to complain. The figure originally sold for $15 US. Somebody can check ebay and tell me what they're going for cause I won't waste another second for them. Was there the same problem at C2? ****I did have a good time and enjoyed the event otherwise. I'll keep many fond memories and unfortunately this one. Q: Can I get an action figure or be guaranteed entrance to the store or other events? We cannot guarantee you get into all places of the show or get an exclusive action figure. Line up as early as possible to get into the events. Keep in mind the store and all premier events reach capacity and no more people will be allowed in. The only way to get in is to be early. Q: Am I guaranteed to get in an hour before non-Fan Club members if I am a Fan Club Member? No, the doors to the Fan Club line open an hour earlier than the others but it isn't logistically possible to process all the Fan Club members in that hour. After that hour is up, Fan Club members and non-Fan Club members can get into the main doors. If you want to get in during that hour, make sure you line up early. Q: I came in and found out the store and/or other event was at capacity, can I get a refund? No, there are many things to do and see at the convention. In order to get into premier events and locations you need to get in line early. Please see a program guide for a list of events onsite.